Support
Support Requests
Purchasing Subscriptions
- How to activate my subscription
- How many people/computers can work with one subscription to ICMIZER 2
- 100% Money Back Guarantee during the First month after the First purchase
- What is the subscription on ICMIZER?
- What is a license for ICMIZER Suite?
- How to purchase a subscription to ICMIZER 2
Problems with payment
Problems with site, connection, browser or running the application
- ICMIZER update process fails. How to update ICMIZER manually?
- Getting "Your security settings do not allow this application to be installed on your Computer" error message
- How to download and install ICMIZER?
- ICMIZER does not work in my web browser. What should I do?
- Microsoft Silverlight plug-in doesn't work
- How to install the Silverlight plug-in?
Problems with ICMIZER, Replayer or SNG Coach
- How to change language in ICMIZER?
- What is the difference between Calculate Nash and Calculate buttons and why does the range change after Calculate?
- How to allow Silverlight to access Clipboard? What to do if ICMIZER doesn't remember password?
- ICMIZER displays an error. What should I do?
- I found an error in ICMIZER, SNG Coach, or Replayer. How do I send a bug report?
- I can't import the hand history text in ICMIZER. What should I do?
Account and Subscription Management
- How to switch to a different subscription period midterm and save money?
- How can I recover my password?
- How to create an account
- How can I manage my subscription?
- How to find out what subscription plan do I have
- How to upgrade from Basic ICMIZER subscription to PRO
Push-or-fold trainer SNG Coach
- FAQ: Yearly ICMIZER PRO Subscription + Yearly mobile SNG Coach Addon for only $199.99
- What is "5000 premium questions" package in SNG Coach and how it works?
- How many questions are included in SNG Coach workouts?
- What can I do if I exceeded the daily limit of questions in SNG Coach?
- I use the preflop calculator ICMIZER. Why do I need SNG Coach?
ICMIZER Suite
Preflop Calculator ICMIZER
Poker Hand's Replayer
Basic Training
- How do I start my work with ICMIZER?
- How do I start my work with the SNG Coach?
- How do I start my work in the Replayer?
- What is the ICM model?
- What is the FGS model?
- What is the Nash equilibrium?
Professional Training
- Is it possible to get coached by Valentin 'Q' Kuzub and what is the price?
- How to calculate the correct ranges for the 3-bet all-in re-steal in HU SNG
- What is a Spin & Go tournament? How do you develop a winning strategy?
- The Analysis of complex the push-or-fold tournament situations
- How much equity do you need for a profitable call?
- Bubble Tournament Strategy in MTT with ICM